FAQ's

Card Services Frequently Asked Questions

Updated over a week ago

Where is the EQIBank card accepted?

They are accepted in over 44 million locations worldwide.

How to apply for a digital wallet and card?

Request from your Relationship Manager.

How long will it take to receive my card?

EQIBank will send your Global Secured Credit Card to your preferred address in as little as five days.

What fees are involved with an EQI card?

Follow the link (https://eqibank.com/fees/) to find any information regarding fees.

What should I do if my card is lost or stolen?

Please request us to block it immediately on support@eqibank.com.

Can I launch my own financial platform using EQIBank’s license?

Yes, you can explore baas.eqibank.com and speak to your dedicated Relationship Manager to discuss how our BaaS solution will benefit you.

Did this answer your question?