Where is EQIBank licensed?
EQIBank is licensed in Dominica (https://fsu.gov.dm/registered-entities/offshore-banks)
Which countries do you offer accounts to?
Over 180 countries.
How do I apply for my account?
Please follow the link (https://eqibank.com/apply-now/) and complete the application form for either a personal or business account.
What are the terms, conditions, and fees for an EQIbank account?
Follow the link (https://eqibank.com/fees/) to find any information regarding fees.
How do I get support?
You can always get help by reaching out to your Relationship Manager or by going to the Website and using the chat. All Relationship Managers are available via Telegram and Whatsapp.
When will I receive my credentials and wire instructions?
You will receive your credentials and wire instructions immediately after your account has been approved.
When do I pay my account opening fee?
Please pay your account opening fee when starting an application. All application fees are non-refundable.
What is the relationship management model?
At EQIBank, digital still means personal. Each client is assigned a dedicated relationship manager, providing round-the-clock support.
What account solutions does EQIBank currently offer?
EQIBank offers individual and business current accounts, multicurrency accounts, wealth management, crypto OTC and our Banking As a Service solution.
Banking as a service - (https://support.eqibank.com/en/articles/5112453-eqibank-s-banking-services)
OTC Cryptocurrency Services - (https://support.eqibank.com/en/articles/5112394-otc-services)
Wealth Management - (https://support.eqibank.com/en/articles/5112461-wealth-management-services)
How can I verify my identity online?
You will be asked to provide supporting documentation and to go through a liveness test – using a secure link that will be emailed to you during the application process.
How can I change my name as a corporate client?
If your company is entered in the commercial register, the bank can change the name based on the commercial register publication. To change it, please update the corporate registers in your jurisdiction. Please inform your client advisor or email firstname.lastname@example.org after publication so that the adjustments can be carried out.
How can I change my address?
If your company is entered in the commercial register, the bank can only change the name based on the commercial register publication. Please inform your client advisor or email email@example.com after publication so that the adjustments can be carried out.